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Engagement Model for Customer Success

Engagement Model ?

An ‘engagement model’ that fits startups, organizations & entrepreneurs to build great ideas.

Our team is well aware of the latest software development methodologies and tools. However, we strongly believe and follow a customized process, that is based on project needs and client demand. Everything we do has a human and customer focus. We provide the highest standard in the development and integration of web and mobile-enabled applications and services through:
How we work image
  • Determine Mutual Fit

    Understanding your specific business situation

  • Mutual Commitment

    Proactive advice and long-term relationships

  • Team & Leaders

    We lead and live by values that serve to serve us

  • Fit-for-Purpose Technology

    Adapting corporate-grade IT to MSE agility & needs

  • Open & human Communication

    Until AI can match our team, you talk to humans

  • Client Strategy & Innovation

    High-level support for technology-led growth

The Agile Connect

We use the Agile software development method, wherein requirements and solutions evolve through the collaborative effort of self-organizing and cross-functional teams, along with you – the customer, and the end-user of the service. We work with many products assisting in agile project management, like JIRA, Trello, and Asana. Which product should we work on is mostly decided as per the client’s needs and requirements.

Engagement Model 

At Mobifly, our engagement model for our services is flexible enough to adhere to different customer requirements. For our clients, we are a trusted technology partner. You can speak ith us confidentially and our conversations will always have the best interest of you and your business at its core. Our relationship with clients is a true partnership that we expect to be mutually beneficial.
how we work

Engagement Models 

Frequently Asked Questions 

At Mobifly, we have a team of engineers most of who possess in-depth technological expertise and domain knowledge for completing the project that too before the deadline. They will suggest you with innovative ideas and solutions that will be best for your organization.

At first, our team analyses the needs of the project requirement and then decides the implementation approach, following our agile technique – it involves documentation of all the requirements, prototype creation, product development and testing, release, integration with existing business practices, and ongoing technical support. 

You will always feel that you are working with a team that is there for all your problems at any given point of time. 



At Mobifly, we have a team of engineers most of who possess in-depth technological expertise and domain knowledge for completing the project that too before the deadline. They will suggest you with innovative ideas and solutions that will be best for your organization.

At first, our team analyses the needs of the project requirement and then decides the implementation approach, following our agile technique – it involves documentation of all the requirements, prototype creation, product development and testing, release, integration with existing business practices, and ongoing technical support. 

You will always feel that you are working with a team that is there for all your problems at any given point of time. 



You can derive services that require expertise in Mobile App Development, Enterprise Applications Development, System Integration (API), SAP consulting, Process Automation (RPA), Graphic Designs, Azure DevOps, AWS DevOps, and Security Testing. The demand will continue to rise in the upcoming years and will digitize and optimize the business process.

For mission-critical projects, our team of developers are there to work even on weekends just to meet the deadlines. The charges vary as per the features of the application. You won’t have to request us to work on weekends or even holidays. For us, client success is our topmost priority.

Our dedicated teams scale from 1 person to 10+. Indeed, many customers started with a “1 or 2 person model,” allowing them to practice desired operations and experience Mobifly’s quality service.

Majority of Mobifly employees are based out of Gurugram headquarters, with a certain part of our team working remotely out of various locations in India such as Mumbai, Pune, Ahmedabad, Bhubaneswar, and many more locations. We truly believe that location barriers never hinder the quality and expertise in our work delivered.
The team here at Mobifly is constantly involved in various business applications that are of critical importance, therefore we cannot afford to have a shutdown of our services even for a single second. The urgency of tasks that we do at Mobifly defines us the best in a way that our went remote but there was no disruption of services from our side to our client, in-fact we had so much work to deliver that we were few of the lucky companies where hiring never stopped in the pandemic.

At Mobifly, starting from Concept to promotion, we guide the customer through each stage of the product development stages starting with the Product Concept, Branding, Development, Maintenance and Support. Once the project is completed, we also offer post-deployment support as well as our assistance and expertise in developing and executing an effective online marketing strategy.

The customer journey begins with the engagement model you choose to do business with a software development partner. Based on the size, duration, concept and strategy of the project, the client agrees on the best model for interaction with IT and its service provider. 

The specific characteristics of the cooperation between the customer and the supplier during the project development process are described here. 

Participation model defines the way professionals participate in projects, responsibilities, payment terms, deadlines, management issues, etc. 

There is no multifunctional model for participating in software development that is suitable for every project and meets all customer needs. Your choice will depend on the specifications of the project and the preferences of the software company.

Yes, Mobifly has fixed price engagement model which is well suited to clients who have well-structured process to gather requirements, scope, deliverable and acceptance criteria for the project. As you provide us with a clear view, requirements, scope of work, and results and acceptance, we execute the project at a fixed price and invoice. During the development process, we deliver incremental delivery and keep pace with the delivery schedule. The most effective and convenient model to reduce costs and keep the budget unchanged.

Each business has a different scenario. We are eager to hear from you regarding any tech-related opportunities. Ping us. We shall have a meetup.

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